What We Collect and Why We Use It
When you register, we collect your name, contact details and account credentials. When you fund your account through bKash, Nagad or Rocket, we record transaction references to match deposits to your wallet — we do not store your full mobile banking PIN or password. We also
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collect device identifiers and session data to keep your account secure and to detect unusual login activity. Cookies help us remember your session and language preference so you do not have to reset them each visit. We do not sell your personal data to third parties.
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Data may be shared only where required by a valid legal request or where a payment processor needs it to clear your transaction. If you are in Dhaka or anywhere else in Bangladesh, this policy applies to your account subject to local law and the eligible
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regions we serve. Retention periods vary by data type: transaction records are kept for as long as required to satisfy applicable obligations, while session logs are cleared on a rolling basis. You have the right to ask us what data we hold and to request corrections
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at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.